Wild Bill's SSR Parts General Policies and Procedures

Returns and Exchanges

Wild Bill’s SSR Parts strives to provide the SSR enthusiast with accurate solutions at affordable prices. Should you need to return an item, please allow 30 days for return processing. The following guidelines help ensure your refund, exchange, or credit as quickly as possible.

If you receive a wrong or damaged part from Wild Bill’s SSR Parts; every opportunity must be given to Wild Bill’s SSR Parts to correct the problem. We will do our best to solve any problems. However, we will not credit or refund any wrong, damaged or faulty parts, unless we first have the option to solve the problem.

Returns may be accepted for a full refund, credit, or exchange within 30 days of the time that you receive your order. A copy of the original invoice and a return authorization number must accompany all returns. To receive a return authorization number, please email or call for authorization.

All returns must arrive to us in the same condition as they were shipped. (Returns not accompanied by a return authorization or after 30 days will either not be accepted, or subject to a 20% restocking fee. Please inspect all orders within 24 hours of receipt.) Shipping costs are non-refundable.

Used parts, electrical parts, open gasket sets, wood kits, manuals, and bearings are non-refundable.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.To improve our website in order to better serve you.To allow us to better service you in responding to your customer service requests.To administer a contest, promotion, survey or other site feature.To quickly process your transactions.To send periodic emails regarding your order or other products and services.To follow up with them after correspondence (live chat, email or phone inquiries)Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?
We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly. However, you will still be able to place orders.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links
We do not include or offer third-party products or services on our website.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together use adwords to attract customers to our site

Opting out
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Pricing and Availability

Prices and availability are subject to change without notice. We strive to have the latest and current information available on our website and it is constantly updated. Our goal is to offer you the best products at the lowest prices possible and get them to you when you need them. We bring thousands of parts from a wide range of suppliers to you and to the market and sometimes prices and availability does fluctuate.

Payment Methods

We accept all the following methods of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal

Parts Policy

This website and its associates attempt to be as accurate as possible for the information and parts descriptions contained on the site . However, this website does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by this website is not as described, your sole remedy is to return it in unused condition. Welsh welcomes feedback and industry expertise if any of our descriptions are not as complete as they can be or need edited in anyway. We are continually updated and keeping our website current and realize all data may not be perfectly comprehensive.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will attempt to notify you via email, within 1 business day
We will attempt to notify you via phone call, within 1 business day
We will notify the users via in-site notification, within 1 business day
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] and we will promptly remove you from ALL correspondence.

Core Returns

Please return all cores within 30 days of purchase to ensure proper credit of your core deposit. Any cores returned after 90 days from the date of purchase will be credited at our discretion.

Be sure that the rebuilt part that you have received is exactly the same as the part you are replacing. If it is not, please call your salesperson immediately, prior to the installation. We may be unable to refund your core deposit if the part sent back to us is not the same as the one we sold you.

We reserve the right to insure that your core is rebuildable before issuing credit. Some cores need to be sent to the rebuilder for inspection. All core returns must include a copy of the original invoice. Cores returned for credit must be complete, assembled, empty of fluids and reasonably clean.

No COD’s for core deposit refunds will be accepted. UPS pickup service is available upon request. The charge for this service will be deducted from your core refund.

Please allow 30 days for core refunds to be processed.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.

Contact Policy

If there are any questions regarding this privacy policy, you may contact us using the information below:

Wild Bill’s SSR Parts
223 North Fifth Street
Steubenville, Ohio 43952
United States
[email protected]

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes:
By updates on our website.

Can change your personal information:
By emailing us
By calling us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.