Returns and Exchanges

Wild Bill’s SSR Parts strives to provide the SSR enthusiast with accurate solutions at affordable prices. Should you need to return an item, please allow 30 days for return processing. The following guidelines help ensure your refund, exchange, or credit as quickly as possible.

If you receive a wrong or damaged part from Wild Bill’s SSR Parts; every opportunity must be given to Wild Bill’s SSR Parts to correct the problem. We will do our best to solve any problems. However, we will not credit or refund any wrong, damaged or faulty parts, unless we first have the option to solve the problem.

Returns may be accepted for a full refund, credit, or exchange within 30 days of the time that you receive your order. A copy of the original invoice and a return authorization number must accompany all returns. To receive a return authorization number, please email or call for authorization.

All returns must arrive to us in the same condition as they were shipped. (Returns not accompanied by a return authorization or after 30 days will either not be accepted, or subject to a 20% restocking fee. Please inspect all orders within 24 hours of receipt.) Shipping costs are non-refundable.

Used parts, electrical parts, open gasket sets, wood kits, manuals, and bearings are non-refundable.