Shipments and returns
Orders are generally shipped the same day if ordered by 2:00 pm Eastern Time. Otherwise, they are shipped the next business day unless it is a special order item or a recycled part that needs to be removed from the donor vehicle.
We usually ship UPS but reserve the option to use another shipping method in order to save you time and cost. We may also use FedEx or USPS. Some orders require truck shipment. If we need to ship your order via truck, we will notify you of the cost and get your approval before shipping.
If you can ship to a business address rather than a residential address, you will save on shipping costs. The carriers charge more for residential delivery and even more for extended delivery if you live far from their regular routes. This all adds to your shipping cost.
Additional shipping information so you can understand the cost of shipping. For all methods of shipping, Next Day Air, 2 Day Air, 3 Day Select and Ground, the carriers charge by either the actual weight or the dimensional weight, whichever is greater. This means that even though your order is low weight, if it is large, it will cost more. Additionally the carriers charge an additional fee if the longest side of the package is greater than 48"
Returns are accepted within 30 days but must be accompanied by a return authorization. You can get authorization by calling 740-282-6116.
Recycled parts can only be exchanged for a replacement part.