Please return all cores within 30 days of purchase to ensure proper credit of your core deposit. Any cores returned after 90 days from the date of purchase will be credited at our discretion.

Be sure that the rebuilt part that you have received is exactly the same as the part you are replacing. If it is not, please call your salesperson immediately, prior to the installation. We may be unable to refund your core deposit if the part sent back to us is not the same as the one we sold you.

We reserve the right to insure that your core is rebuildable before issuing credit. Some cores need to be sent to the rebuilder for inspection. All core returns must include a copy of the original invoice. Cores returned for credit must be complete, assembled, empty of fluids and reasonably clean.

No COD’s for core deposit refunds will be accepted. UPS pickup service is available upon request. The charge for this service will be deducted from your core refund.

Please allow 30 days for core refunds to be processed.